Last updated: February 03, 2026
You may cancel your IndusLabs subscription at any time by logging into your account settings or contacting our support team. Your cancellation will take effect at the end of the current paid term. You will continue to have access to the service until the end of your billing period.
SaaS Subscriptions: We generally do not offer refunds for partial months of service or for unused time if you cancel in the middle of a billing cycle. However, exceptions may be made in cases of technical failures on our end that prevent you from using the service.
Hardware: Physical products can be returned within 14 days of receipt if they are in their original, unopened condition. Return shipping costs are the responsibility of the customer unless the item was defective or damaged upon arrival.
If your refund request is approved, we will initiate a refund to your credit card (or original method of payment) within 7-10 business days. The timing of the credit reaching your account depends on your card issuer's policies.
If you have any questions about our Returns and Refunds Policy, please contact us at hello@induslabs.io.